Help Center

Frequently Asked Questions

Everything you need to know about applying for a loan through LoanFirst Solutions.

Customer support advisor answering loan queries

Eligibility

Who is eligible to apply for a loan through LoanFirst Solutions?+

Salaried individuals aged 21-60 and self-employed professionals or business owners aged 25-65 with a regular income source can apply. Specific eligibility varies by lender and loan type.

What CIBIL score do I need?+

Most of our partner lenders prefer a CIBIL score of 700 or above for the best rates, though some products accept lower scores with adjusted terms.

Can self-employed individuals apply for a personal loan?+

Yes, self-employed applicants can apply by submitting income proof such as ITR filings and bank statements for the last 6-12 months.

Application & Documents

What documents are required?+

Typically PAN card, Aadhaar card, latest salary slips or ITR, and 3-6 months of bank statements. Exact requirements depend on the loan type and lender.

How long does the application process take?+

The eligibility check takes minutes. Once documents are submitted, personal loans are usually approved within 24-72 hours; home and property loans may take 1-2 weeks.

Do I need to visit a branch to apply?+

In most cases, no. Our advisor collects and verifies documents digitally or via a scheduled visit, and only certain lenders require a short in-person KYC step.

Fees & Charges

Does LoanFirst Solutions charge a fee for its services?+

We don't charge applicants any consultation fee. Our service is funded through referral arrangements with partner banks and NBFCs, which never affects the rate you're offered.

Are there processing fees on the loan itself?+

Yes, lenders typically charge a processing fee ranging from 0.5% to 3% of the loan amount plus applicable GST. This is disclosed upfront before you accept any offer.

Are there foreclosure or prepayment charges?+

This varies by lender and loan type — several of our partner banks offer zero foreclosure charges on personal loans. We always highlight this clearly when comparing offers.

Repayment

What repayment tenures are available?+

Personal loans: 12-60 months. Business loans: up to 5 years. Home loans: up to 30 years. Car loans: up to 7 years. Exact tenure depends on the lender and loan amount.

What happens if I miss an EMI payment?+

A missed EMI may attract a late fee and can affect your credit score. We recommend setting up auto-debit and reaching out to your advisor immediately if you anticipate a delay.

Still Have Questions?

Our team is happy to walk you through anything loan-related.

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